HomeServicesAtlantic broadband customer service overview

Atlantic broadband customer service overview


Atlantic Broadband is a telecommunications company that offers cable, internet, and phone services to residential and business customers in the United States. The company has a poor customer service reputation, with many customers reporting long wait times and difficulty getting help from customer service representatives.

What is atlantic broadband customer service?

Atlantic broadband customer service is a 24/7 support line that customers can call to ask questions, report problems, or make changes to their account. The customer service team is trained to handle a wide range of customer inquiries and issues, and they are available to help resolve problems or help customers make changes to their account. 

The customer service team is based in the United States and Canada, and they are available to help customers in both English and Spanish. If you need to reach customer service, you can call the toll-free number 1-888-536-9600. You can also visit the customer service website at

The customer service team is available 24/7 to help you with your inquiry or to make changes to your account.

How to Contact Atlantic Broadband Customer Service

Are you an Atlantic Broadband customer and in need of customer service? There are a few ways you can get in touch with them. We’ve compiled a list of the most popular methods below.

The easiest way to contact Atlantic Broadband customer service is to give them a call at 1-888-536-9600. This is a toll-free number and is available 24 hours a day, 7 days a week.

You can also reach out to them via their online chat feature. This is available Monday-Friday 9am-5pm EST. To access the chat, you’ll need to log in to your account on their website.

If you prefer to communicate via email, you can send a message to They typically respond to email inquiries within 24-48 hours.

What to Expect When Contacting Atlantic Broadband Customer Service

When you contact Atlantic Broadband customer service, you can expect a few things. First, you will be asked for your name, address, and account number. This is so the customer service representative can look up your account and see what services you have. Next, the representative will ask you what your issue is. Be as specific as possible so they can help you as quickly as possible. Finally, the representative will work with you to resolve your issue. This may involve troubleshooting your equipment or billing questions.

How Atlantic Broadband Customer Service Can Help You

Are you an Atlantic Broadband customer? If so, you may be wondering what customer service options are available to you. Here’s a quick overview of the customer service options that are available to you as an Atlantic Broadband customer.

Phone Support

If you need assistance with your Atlantic Broadband service, you can always give them a call. Customer service representatives are available 24/7 to help you with any questions or issues you may have.

Online Support

In addition to phone support, Atlantic Broadband also offers online support. You can visit their website and use the online chat feature to speak with a customer service representative. Representatives are available Monday-Friday from 8:00am to 8:00pm EST.

Other Helpful Resources for Atlantic Broadband Customers

If you’re an Atlantic Broadband customer, you may be wondering what other resources are available to you. Here’s a brief overview of some of the most popular and helpful resources for Atlantic Broadband customers:

1. Atlantic Broadband’s official website – This is obviously the best place to start if you’re looking for information about Atlantic Broadband services, pricing, coverage, etc. You can also find helpful customer support information on the website.

2. The Atlantic Broadband Forum – This is an online forum where customers can ask questions, give feedback, and share tips with other Atlantic Broadband customers. It’s a great place to get help from other customers, and you may even be able to find answers to your questions more quickly than contacting customer support.

3. The Atlantic Broadband Facebook page – This is a great way to stay up-to-date on the latest Atlantic Broadband news, promotions, and deals. You can also use this page to contact customer support if you have any questions or problems.

Customer review

Atlantic broadband has a variety of plans to choose from, which makes it a great choice for those looking for a new Internet or TV provider. However, the company has come under fire for its customer service. In particular, customers have complained about long wait times when trying to reach customer service, as well as being transferred multiple times before finally speaking to a representative.

Despite these complaints, Atlantic broadband continues to be a popular choice for many customers. The company offers a variety of channels and plans, as well as competitive pricing. Overall, Atlantic broadband is a good choice for those looking for a new provider, but it is important to be aware of the potential customer service issues.


In this article, we have looked at the customer service offered by Atlantic Broadband. We have found that the company is efficient and reliable, and that it offers a good range of services. Overall, we would recommend Atlantic Broadband to anyone looking for high-quality broadband services.

explore more


Please enter your comment!
Please enter your name here